Customer Service Assistant

2 Nov 2023

Location: Orpington

Salary: £22-£25k Full time, Monday to Thursday 08:45 to 17:30 and Fridays 08:45 to 17:00

An IT company based in Orpington is looking for a Customer Service Assistant. The role includes:

  • Provisioning orders from the start of an order to its completion
  • Offer 1st line support on all enquiries
  • Arranging, organising and overseeing couriers
  • Dealing with order delays and management of customers’ expectations
  • Email management of multiple mailboxes
  • Supplying supporting documentation relating to products and services
  • Maintain customer database
  • Identify sales opportunities
  • Taking payments
  • Invoice analysis

Skills required:

  • Outstanding communication skills
  • Attention to detail
  • Problem solving and analysis
  • Good organisation skills
  • Previous office experience working in a Customer Service role

If you are interested in this role, please send your CV to 

All successful candidates have the opportunity to start their new job with relevant training from Successful Mums. Please note we are a training company for mums, we aren’t a recruitment agency. We act as a job board to encourage flexible working. We wish you all the best in your application and please follow up directly with the employer. If you’d like help with your CV, confidence or looking for career advice, then apply for one of our FREE courses here