Purpose of the Director role
The Director will provide strong leadership for BBB’s work, drawing together the various strands of the charity’s work, and addressing any issues and opportunities that arise. The Director is the ‘figurehead’ for BBB – the face and voice of the charity – acting as the central point of contact for external organisations. They will be responsible for developing and implementing the organisation's strategic and operational plans, reporting to the Board of Trustees regularly on operational matters to inform their decision-making, and enacting their chosen strategy.
National Lottery has provided funding specifically for this role,
- undertake induction training and follow all BBB guidelines and policies around the way we work;
- oversee volunteer recruitment, selection, onboarding and initial training;
- oversee the support and supervision provided to all volunteers by the Referrals, Projects, Communications and Fundraising Managers;
- line manage the above roles, including objective-setting and performance management;
- ensure excellent coordination between the various departments of the charity, providing oversight and leadership to ensure that all work derives from the charity’s strategy and high-level plans;
- lead on planning and implementing a service user involvement strategy, including a pathway with stages to achieve the ultimate aim of a ‘lived experience’ advisory group to the Board within five years;
- take responsibility for financial administration including expense claims, Equals expenditure and budget forecasting and tracking;
- oversee the practical application of all organisational policies and procedures, including those which ensure the health, safety and safeguarding of all BBB clients, staff and volunteers;
- monitor and demonstrate the impact of our work, and implement change in response to feedback and data;
- capture, analyse and interpret statistics from our database and use this to help make decisions, write reports and inform campaigning and communications externally;
- work closely with BBB’s Grants & Fundraising Lead to produce accurate and effective grant applications;
- regularly undertake referrals to remain ‘hands on’ and stay in touch with the process and client profile;
- chair bi-monthly Team BBB meetings (usually evenings) and follow up on actions arising;
- chair regular management meetings (sometimes evenings or weekends) to discuss issues arising and coordinate outputs;
- establish and cultivate useful networking links with local and national organisations;
- lead on developing volunteering and community engagement strategies for the charity;
- represent BBB at external events where required;
- coordinate reports from departments to the quarterly Trustee meetings and attend for a slot to present and discuss their work;
- in between Trustees’ meetings, ensure that the Board is made aware in a timely fashion of any matters requiring its attention;
- write and present a report at any Annual Meetings held, and for inclusion in our Annual Report;
- provide cover for other team members’ roles during their illness or absence;
- carry out all roles and responsibilities required by the Charity Commission; and
- undertake any other reasonable responsibilities, as directed by the Trustees (via the named lined manager).
Working hours and location
The role is for 4 days (28 hours) per week, and can be worked flexibly; it will occasionally include some evening and (more rarely) weekend hours, which can be taken back in lieu by mutual agreement.
The role is mainly home-based, with some travel within Bromley borough required from time to time for face-to-face meetings (internal and external).
The Director role reports to the Board of Trustees (with a named Trustee as line manager) and will line-manage the paid staff that constitute the management team.
The role is for an initial fixed term of 12 months, with extension subject to review by the Trustees and funding.
There is a 3-month probationary period for this role.
The successful candidate will be subject to references, ID check and a basic DBS check before beginning the role. They also need to be eligible to work in the UK.
Annual leave: 33 days per annum including bank holidays (pro rata for part-time hours).
Application is by CV and covering letter, explaining why you are interested in applying, to: email@example.com.
The closing date for applications is 4th March 2024, with interviews to be held in the weeks commencing 11th March 2024 and 18th March 2024.
Skills, attitudes and experience
- strong leadership skills, with the ability to motivate a team to work together for a common goal, and lead by example;
- demonstrable experience in a management role, either in an employed or voluntary capacity;
- an excellent communicator, both verbally and in writing;
- effective decision-making skills with excellent analytical and problem-solving abilities;
- assertive and diplomatic in interacting with other team members;
- flexible and adaptable – open to new ideas and ways of working;
- non-judgemental and objective, whilst demonstrating empathy for those in financial hardship;
- committed to best practice and with a desire for continual improvement;
- demonstrate a sense of integrity and understand the importance of strict confidentiality;
- proficient in MS Office and other IT packages; able to learn to use new software such as Airtable and SharePoint;
- able to work under pressure and to short and sometimes shifting deadlines, prioritising effectively;
- understanding of issues relating to equality, diversity, health and safety, and safeguarding;
- commitment to BBB’s vision, mission and values, and the longer-term value to the community of supporting families living in poverty;
- a strong commitment to BBB’s vision, mission and values;
- live locally, ideally in the borough of Bromley; and
- have own transport / able to travel around the borough.
- experience of the charity sector;
- financial management skills;
- management / HR experience; and
- experience of working with volunteers.
Introduction to Bromley Brighter Beginnings (‘BBB')
BBB is a local charity, founded in 2012, which provides essential items for families living in financial hardship in the London Borough of Bromley.
The experience of poverty impacts on the quality of families’ lives and the mental and physical well-being of their children, and we are passionate about supporting them as far as we can, to improve their circumstances at an already difficult time.
Local professionals such as social workers, health visitors, midwives, teachers, refuge workers and parenting practitioners work with families living in poverty and are best placed to identify their level of need. We accept referrals from these professionals for baby and child-related items such as cots, buggies, clothes, newborn packs and school uniform, as well as for items such as beds and white goods in cases of particular hardship.
BBB also provides additional support to residents of the refuges for victims of domestic abuse, run by Bromley & Croydon Women’s Aid. These residents are often in need of basic essential items when they arrive at the refuge.
BBB’s vision is of a world in which children are not disadvantaged by growing up in poverty, and their parents and caregivers do not have to struggle to provide them with the most basic items.
Our mission is to relieve the pressure of poverty on families in a practical way by providing them with baby, child and household items. This support demonstrates that they are not alone in their difficulties and aims to foster long-term social inclusion. Relieving stress, anxiety and depression in parents and caregivers has a positive impact on the early experiences of children, gives those children a better start in life and helps families recover more quickly from financial crisis.
Community: We harness the power of the community to support its most vulnerable members.
Inclusivity: We aim to be thoughtful, inclusive and respectful of the diverse families we support.
Dignity: We respect the families we support and aim to reduce the stigma associated with growing up in poverty.
Sustainability: We are mindful of the environment and committed to reducing waste as much as possible.
Well-being: We promote and are mindful of the physical and mental health of the families we support, and everyone else in the BBB community.
Support & development
all team members receive training on a range of topics relating to their role, including safeguarding and diversity & inclusion;
support is offered by the Trustees (especially the Trustee who will be your designated line manager) and the other members of the management team;
travel expenses, and all out-of-pocket expenses, are reimbursed;
references are available after a period of 3 months’ employment.
BBB is committed, both as an employer and service provider, to promoting equitable opportunities for all. We are opposed to all forms of discrimination and will not discriminate against any person because of their ethnic origin, gender, sexual orientation, marital status, responsibility for children or dependants, age, employment status, disability, HIV status, religious or political beliefs or because of unrelated criminal convictions.
We particularly welcome applications from those with lived experience of poverty and / or those from communities who are under-represented within the volunteering and charity sector, and any minoritised group.