Bromley Brighter Beginnings
5 February 2024
6 March 2024
Bromley, United Kingdom
Job Type


Purpose of Volunteer Donations Coordinator

The purpose of this role is to support BBB with the receipt of donations from supporters in the Beckenham area 

Main Tasks

With the support of the General Manager and other volunteers, you will:

  • Be responsible for receiving donations from supporters to your home address on a regular basis
  • Uphold quality control standards of donations received before transferring these to the BBB Beckenham Storage unit
  • Work closely with the Storage Coordinator to ensure the unit is fully stocked with the necessary items at all times
  • Liaise with BBB’s communications team to post specific donation requests to supporters via social media
  • Discard of unwanted or poor-quality items which may be donated to you by sending these to the dump, charity shops, cash for clothes, clothes recycling etc
  • Visit the Beckenham Storage unit regularly to keep track of stock levels and to drop off donations
  • Coordinate the production of donation packs such as Newborn packs, Cot Bed packs and Moses Basket packs
  • Communicate regularly with supporters via text, social media platforms and email
  • Keep in close contact with Family Liaison volunteers to answer any stock level queries.

Time Commitment

The time commitment varies but is likely to be between 3h and 5h a week.


Aspects of the role may well be flexible – if you feel that part of the role does not suit you in terms of the time you can offer or your interests and skills, please talk to the General Manager.

Support & development

  • all team members receive training on a range of topics relating to their role, including safeguarding and diversity & inclusion;
  • support is offered by the management team and other more experienced volunteers;
  • travel expenses, and all out-of-pocket expenses, are reimbursed;
  • while working with BBB, volunteers have full liability insurance cover;
  • there are appreciation events to recognise the important contribution that volunteers make;
  • references are available after a period of three months’ volunteering.

Application Process:

Complete the application form via website (see link below)

Please contact Amy, our General Manager, with any questions:

Skills Required

Useful skills, attitudes and experience

  • You must be located in the Beckenham area within the London Borough of Bromley;
  • Good organisational skills;
  • A proactive and resourceful character; 
  • Good communication skills; 
  • A car and driver’s licence will be required for this role;
  • Diplomatic, personable and approachable character; 
  • Non-judgemental and objective;  
  • Understands the importance of strict confidentiality; 
  • Commitment to BBB’s aims and the longer-term value to the community of supporting families living in poverty. 

About Us

Introduction to Bromley Brighter Beginnings (‘BBB')

BBB is a local charity, founded in 2012, which provides essential items for families living in financial hardship in the London Borough of Bromley.

The experience of poverty impacts on the quality of families’ lives and the mental and physical well-being of their children, and we are passionate about supporting them as far as we can, to improve their circumstances at an already difficult time.

Local professionals such as social workers, health visitors, midwives, teachers, refuge workers and parenting practitioners work with families living in poverty and are best placed to identify their level of need. We accept referrals from these professionals for baby and child-related items such as cots, buggies, clothes, newborn packs and school uniform, as well as for items such as beds and white goods in cases of particular hardship.  

BBB also provides additional support to residents of the refuges for victims of domestic abuse, run by Bromley & Croydon Women’s Aid. These residents are often in need of basic essential items when they arrive at the refuge.    

Our Vision 

BBB’s vision is of a world in which children are not disadvantaged by growing up in poverty, and their parents and caregivers do not have to struggle to provide them with the most basic items. 

Our Mission 

Our mission is to relieve the pressure of poverty on families in a practical way by providing them with baby, child and household items.  This support demonstrates that they are not alone in their difficulties and aims to foster long-term social inclusion.  Relieving stress, anxiety and depression in parents and caregivers has a positive impact on the early experiences of children, gives those children a better start in life and helps families recover more quickly from financial crisis.   

Our Values 

Community: We harness the power of the community to support its most vulnerable members. 

Inclusivity: We aim to be thoughtful, inclusive and respectful of the diverse families we support. 

Dignity: We respect the families we support and aim to reduce the stigma associated with growing up in poverty. 

Sustainability: We are mindful of the environment and committed to reducing waste as much as possible. 

Well-being: We promote and are mindful of the physical and mental health of the families we support, and everyone else in the BBB community. 

Equal Opportunities 

BBB is committed, both as an employer and service provider, to promoting equitable opportunities for all. We are opposed to all forms of discrimination and will not discriminate against any person because of their ethnic origin, gender, sexual orientation, marital status, responsibility for children or dependants, age, employment status, disability, HIV status, religious or political beliefs or because of unrelated criminal convictions.  

We particularly welcome applications from those with lived experience of poverty and / or those from communities who are under-represented within the volunteering and charity sector, and any minoritised group.