Marie’s journey from setbacks to self-belief is a reminder that even after difficult moments, it’s possible to rebuild confidence, discover new opportunities and take positive steps forward.

After a successful career in customer service, including roles in scheduling, insurance and account management, Marie’s working life was unexpectedly interrupted due to ill health following an accident. Having always been ambitious and hardworking, being out of work for a prolonged period left her feeling stuck, lacking confidence and struggling with anxiety. 

After being referred by the Job Centre Marie joined the Successful Mums Positive Wellbeing course

Marie’s goal was simple but significant; to reduce her anxiety and rebuild her confidence to find a way forward. At that point, she faced several barriers, including limited digital skills, low awareness of current job opportunities and a loss of belief in her own abilities. 

Through personalised one-to-one support, Marie was encouraged to open up, reflect on her strengths and begin rebuilding her self-confidence. She also became an active member of the course’s WhatsApp group, where she connected with other mums on similar journeys. It was here that Marie began to rediscover something powerful – her natural ability to support and uplift others. 

I have been able to support the team members when they were struggling and encourage them. I was motivating them to keep going.” 

As the programme progressed, Marie’s confidence grew significantly. She became more engaged in webinars, sharing her thoughts openly and interacting positively with others. Her willingness to encourage and motivate her peers stood out and she began to recognise her potential to pursue a future in mentoring or life coaching. 

“The Wellbeing course was a turning point. It helped me break out of a difficult cycle, giving me renewed motivation and a more positive outlook on life. I now feel energised, connected and focused on my future, with plans to continue learning through the coaching and digital skills courses.”

Alongside this personal growth, Marie also developed practical skills. She improved her digital confidence, learning how to use tools like Padlet to explore job opportunities and gaining a better understanding of LinkedIn for networking and career development. These skills have equipped her with the tools needed to move forward in today’s job market. 

Marie describes the Wellbeing course as a turning point. It helped her break out of a difficult cycle, giving her renewed motivation and a more positive outlook on life. She now feels energised, connected and focused on her future, with plans to continue her learning through our coaching and digital skills courses. 

Perhaps most importantly, Marie has rediscovered her sense of purpose. She not only feels more confident in herself but is inspired to use her experiences to help others. Her journey has shown her the importance of empathy, consistency and support, particularly when it comes to mental health. 

From feeling stuck and uncertain, she is now motivated, confident and looking ahead with optimism – ready to take the next steps towards a fulfilling future.